Sales FAQs
- Do I need to purchase both the Mac and Windows versions to make screensavers for both platforms?
- What forms of payment are available?
- Can I get the software right away?
- Do you have a reseller program?
- I've lost my password. Where can I find it?
- What is your return policy?
- Can I check out the End User License Agreement (EULA) before I buy?
- Do you accept purchase orders?
Yes. Currently, our Mac software creates screensavers and applications for the Mac and likewise for the PC. We expect to add cross platform functionality sometime this year.
If you do not want to purchase through our online store, you may also fax us an order and pay via credit card, wire transfer, or check.
Credit Card:
FAX a completed order form to +1 (760) 747-5994. We will process the order within one business day.
Wire Transfer:
Please email sales@Screentime.com for wiring instructions.
Check:
Mail a completed order form and your check to us. Make check out to "Screentime Media" in US dollars and drawn on a US Bank.
Screentime Media
P.O. Box 461537
Escondido, CA 92046-1537 USA
Phone: +1 (760) 747-5995
FAX: +1 (760) 747-5994
If you have any questions, please do not hesitate to call us first.
Credit Card:
FAX a completed order form to +1 (760) 747-5994. We will process the order within one business day.
Wire Transfer:
Please email sales@Screentime.com for wiring instructions.
Check:
Mail a completed order form and your check to us. Make check out to "Screentime Media" in US dollars and drawn on a US Bank.
Screentime Media
P.O. Box 461537
Escondido, CA 92046-1537 USA
Phone: +1 (760) 747-5995
FAX: +1 (760) 747-5994
If you have any questions, please do not hesitate to call us first.
If you order new software online, you will be able to download the software right away.
If you order a software update online, you will receive an email within one business day containing a download link to the new software.
If you place your order on the phone, you will receive a download link to the software after we process your order.
We can also ship you a hard copy of the software via Fedex or Fedex 3-day delivery.
If you order a software update online, you will receive an email within one business day containing a download link to the new software.
If you place your order on the phone, you will receive a download link to the software after we process your order.
We can also ship you a hard copy of the software via Fedex or Fedex 3-day delivery.
Yes. Please contact sales for details.
Your installer password appears on the software download page to the right of the download link. If you did not write down your password when you downloaded the software, your electronic invoice contains a link to the download page. The invoice was emailed to you within one business day of your purchase. Your download page is active for approximately one month after your date of purchase.
All Screentime Media products have a 30 day money back guarantee. Refund payments will be issued when merchandise is returned to Screentime Media.
Customers who paid by credit card will be issued a credit to the same credit card used during the initial purchase of the product. Customers who paid by check will be issued a check by mail. Customers who paid by wire transfer will be issued a check by mail.
Customers who paid by credit card will be issued a credit to the same credit card used during the initial purchase of the product. Customers who paid by check will be issued a check by mail. Customers who paid by wire transfer will be issued a check by mail.
Yes. After we receive your P.O. Screentime Media will invoice your company. The software is shipped upon receipt of payment.